Terms of Service

Last updated: April 5, 2026

1. Service Provider

These Terms of Service ("Terms") govern the use of the domain backorder services provided by:

Tremplin Numérique OÜ
Sakala 7-2
Tallinn 10141
Estonia
VAT: EE102218237

Hereinafter referred to as "the Company", "we", "us", or "our". The service is accessible at backorders.domains (the "Website").

For any inquiries, please use the contact form on our Website.

2. Definitions

  • Backorder: A request placed by a User to attempt to register a specific domain name upon its expiry and release by the relevant registry.
  • Catch / Snap: The successful registration of a domain name that has expired and been released by the registry.
  • Auction: A competitive bidding process that occurs when multiple Users place a Backorder on the same domain name.
  • User / Client: Any natural person or legal entity who creates an account and uses our services.
  • Proxy Bid: An automated bidding system where the User sets a maximum bid and the system bids on their behalf up to that amount.

3. Description of Services

The Company provides a domain name backorder service. Users may place Backorders on expiring domain names across supported top-level domains (TLDs). The Company will attempt, on a best-effort basis, to register the requested domain name when it becomes available.

We currently support the following extensions: .IE, .SI, .PARIS, .BLOG, .TW, .COM.TW, .NET.TW, .ORG.TW, .PH, .COM.PH, .NET.PH, .ORG.PH, .AR, .COM.AR, .NET.AR, .MX, .COM.MX, .ORG.MX, .PE, .COM.PE, .NET.PE, .ORG.PE, .HN, .COM.HN, .ORG.HN, .MU, and .CO.MU. This list may be updated at any time without prior notice.

4. Account Registration

To use our services, Users must create an account by providing accurate and complete personal information. Users must verify their email address before accessing the platform. Users are responsible for maintaining the confidentiality of their account credentials.

The Company reserves the right to suspend or terminate any account that provides false information or violates these Terms.

5. Placing a Backorder

When placing a Backorder, the User specifies the domain name they wish to acquire and a maximum bid amount. The minimum bid is €50.

By placing a Backorder, the User acknowledges and agrees that:

  • The Company will attempt to catch the domain on a best-effort basis. No guarantee of successful registration is provided.
  • If the domain is successfully caught and the User is the only bidder, the User is obligated to pay €50 for the domain.
  • If multiple Users have placed a Backorder on the same domain, a 7-day proxy bid auction will determine the winner. The winning bidder is obligated to pay the winning auction price.
  • The Company is not liable for any failure to catch a domain due to registry policies, technical issues, or competition from third parties.

6. Auctions

When two or more Users place a Backorder on the same domain name, an auction is automatically initiated upon successful catch of the domain.

  • Auctions last 7 days from the moment the domain is caught.
  • The auction uses a proxy bidding system: each User sets a maximum bid, and the system automatically bids on their behalf in minimum increments (€10) up to their maximum.
  • The visible auction price reflects the second-highest bid plus one increment. The winning bidder pays just above the second-highest bid, not their maximum bid.
  • All bids are binding. By placing a bid, the User commits to paying the final auction price if they win.
  • The Company reserves the right to end an auction early or cancel it in exceptional circumstances.

7. Payment and Invoicing

Payment is due after a domain has been successfully caught and assigned to the User (or after an auction has concluded). An invoice will be generated automatically and sent to the User's registered email address.

  • The base price for a Backorder is €50 (excluding applicable taxes).
  • In the case of an auction, the winning price may exceed €50.
  • Applicable VAT will be added based on the User's country of residence, in accordance with EU VAT regulations.
  • Users with a valid EU VAT number may be exempt from VAT under the reverse charge mechanism.
  • Invoices must be paid within the timeframe specified on the invoice. Failure to pay may result in the domain not being transferred and account suspension.

8. Domain Management & Transfer

Upon successful payment, the domain becomes immediately available in the User's dashboard under "My Domains". The User can manage nameservers at any time from this page. A transfer authorization code (EPP / Auth Code) can be requested 60 days after the domain was caught, once the ICANN registrar lock expires — this is a mandatory ICANN policy applicable to all newly registered domains.

The Company is not responsible for delays caused by the User's failure to provide valid configuration information or for any period during which the ICANN registrar lock applies.

9. No Right of Withdrawal

In accordance with Article 16(a) of Directive 2011/83/EU of the European Parliament and of the Council, and the Estonian Law of Obligations Act (§53(4)), the right of withdrawal does not apply to our services.

By placing a Backorder, the User expressly acknowledges and agrees that:

  • The service begins immediately upon placement of the Backorder (monitoring of the domain starts right away).
  • The User consents to the immediate performance of the service.
  • The User acknowledges that they lose their right of withdrawal once the service has begun.

As domain registration is irreversible once completed, no refunds will be issued for successfully caught domains.

10. No Guarantee of Catch

The Company operates on a best-effort basis. We do not guarantee that any particular domain will be successfully caught. Domain registration upon expiry depends on numerous factors outside our control, including but not limited to:

  • The policies and timing of the relevant domain registry
  • Competition from other backorder services and registrars
  • Technical availability and registry response times
  • Redemption by the previous registrant

The User will not be charged if the domain is not successfully caught.

11. User Obligations

The User agrees to:

  • Provide accurate and up-to-date personal and billing information
  • Pay all invoices in a timely manner
  • Not use the service for any unlawful purpose or to infringe on third-party rights
  • Not attempt to manipulate auctions, create fake accounts, or engage in any fraudulent activity
  • Comply with the registration requirements of the relevant TLD (e.g., .IE requires a connection to Ireland, .PARIS requires a connection to the Paris region)

12. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Company's total liability for any claim arising from or related to the service shall not exceed the amount paid by the User for the specific Backorder in question.
  • The Company shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, business opportunities, or data.
  • The Company shall not be liable for any losses resulting from failure to catch a domain, registry errors, or third-party actions.

13. Intellectual Property

The User represents and warrants that their use of the backorder service does not infringe upon any third-party intellectual property rights, including trademarks. The Company does not verify the User's right to register any particular domain name and accepts no liability for trademark disputes arising from domain registrations.

14. Data Protection

The Company processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and Estonian data protection laws.

  • Personal data collected during registration is used solely for the purpose of providing our services, invoicing, and communicating with the User.
  • The Company does not sell or share personal data with third parties, except as necessary to provide the service (e.g., domain registrar for Whois data) or as required by law.
  • Users may request access to, correction of, or deletion of their personal data by contacting us via the contact form.
  • For domain registrations, the User's contact information may be shared with the relevant domain registry as required by their policies.

15. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions.

Any dispute arising from or in connection with these Terms shall be resolved by the Harju County Court (Harju Maakohus) in Tallinn, Estonia.

In accordance with EU Regulation 524/2013, consumers may also submit disputes to the European Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

16. Modifications

The Company reserves the right to modify these Terms at any time. Users will be notified of material changes via email or a notice on the Website. Continued use of the service after such notification constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with any invoices and communications from the Company, constitute the entire agreement between the User and the Company regarding the use of the service.